Some people I would like to forbid to interfere in the affairs of their loved ones ... because often it is the children / spouse / Urstrumpfnichten and nephews who drive me crazy.
would be: Example, the family X.
Mrs X was with us and have registered for an OP. She was informed of the waiting time and has taken note. Eventually, the daughter called and complained that Mrs. X still has no date, and that this would be an insult, but because they had such bad pain. Because
us a date has failed, we have called Mrs. X then - and what it says?
"But the doctor has told you the wait is so long and so -.! I have set out and divided my work so go past it for me not now"
She has not even known something of the call from her daughter.
Well, we have the deadline given to another. And now the time of Mrs X has come. We have sent you a few weeks ago the letter with their appointment. And it all points has "worked" in it. It has confirmed the appointment with us. She can do the preparatory research, culled all their findings and was then (super time, even though she lives pretty far away) appeared for the preparation appointment with us in the house. She had her conversation with the doctors, got the surgery said, could ask questions. All great.
And then there was her admission - actually would have them come at 9:00 for recording. At 10:30
fell on me that they are not in hospital is published. By telephone, she was unreachable because it has given only a fixed number to the logs now only a fax.
Maybe they even agreed with the doctor that she has to come first for lunch, perhaps because of the great distance and the train? I wonder sometimes check with their doctor. But he is surprised. No, the meeting proceeded without any special requests or inquiries.
Since it has no cell phone, we can only wait - stupid, because if she does not come we have a surgical space unused and empty bed, what to do? Wait and risk it, or someone else called and acute stress? We
wait - the surgical program is already large enough.
By almost 13 o'clock suddenly standing there the whole family. Mrs X, together with his son and daughter. Mrs X has to shut up, the son doing the talking. And how. Loud, rude and demanding.
He wants immediately is the primary, to speak to him because there are still unanswered questions about surgery. El Chefe is in the operating room, and it will still take a while. The OP of Mrs. X is still planned for the following day, perhaps the doctor can answer all questions which the recording?
No, the man can take his mother, until he has spoken to a doctor. If the boss is not willing to take time for the patient, then kindly get to the doctor of the preparation made.
(What's wants to take no time boss is in the OR and works for the patient
...?) Well, the doctor is required only on the way to the operating room - which I achieved and I ask him for help, he promises to be in a few minutes with the family. He must umschleusen, as he was in the OR.
I tell the family that the doctor will be in a few minutes with them. Since bleats Sohnemann X release. Why not for a few minutes. And that is indecent. Since I was the last straw.
I explain to him that it is indecent that the family shows up here NOW and not at 9:00 as he letter is and how to prepare was discussed, and that it is a nerve, as occurs here, where his mother is already confirmed everything and has very well informed.
And what is his answer? Right!
is nothing in our letter from 9:00 clock!
After I had offered him happy again print the letter for him, he reaches into his pocket and carried the letter to her mother for days and lo and behold ... it says 9:00.
They have not seen - but that's no matter anyway, after the surgery is tomorrow.
The prescribed procedures are to him but anyway ... But
well. The doctor then and answered all questions with the patience of the son and his wife. Mrs. X even very small and sits quietly in a corner and I'm sorry - you can see her how embarrassing it is this presence.
15 minutes later are apparently resolved all issues. I ask the family is now going into the recording, and then to the station, one is waiting for Mrs. X.
The answer: Well, first let's go drink coffee!
I thought I did not hear correctly.
But well, I call on the station, let you know that it will take a few minutes ... all good.
I thought ...
30 minutes later Sohnemann X stands alone in my office swung applied the Einerständniserklärung his mother around in front of me.
The doctor had made a mistake and has something wrong, I checked this now is to change immediately.
I change anything because, I am of no doctor.
Fortunately, just my favorite senior physician at my office. She explains determined and a little gruff (she has also been noticed anything) that I can not do that and want to know now where the problem lies. She grabs the form on which everything is filled out correctly.
want with a winning grin Sohnemann X - tell the doctor that is planned with his mother a very different operation, because he knows there, yes - his character builder.
My Medical Director now turns to the right. They bombarded him with counter-questions, all go on one thing. Mrs X has signed up for this and that surgery and was cleared to go there, just standing on the form, where is the problem now.
After 2 minutes Sohnemann X still.
And the senior physician told him again if he does not now deliver the form on the station, so it with documents related to his mother, we will cancel the surgery tomorrow.
She offers him a copy of it but if he wants a ...
And what is his statement?
One must be careful that the bungling in white make everything right. And in other hospitals it has rejected his mother.
me wonder not if who has performed everywhere so and torpedoed the inclusion of his mother's self ...
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